It suddenly stopped working and no refund. Cheaters! I bought the plug-in USB router for $100 almost and now it's just a useless piece of weight. No customer service letting us know the service will be shut down. I switched to Cyberghost and PIA and learned my lesson not to get VPN service from a new provider, stick to trusted and we'll established providers.
I order butterflyVPN on October 16,2018. I received it around early November. It worked fine for the first month and then it stopped working. I tried to contact tech support or any staff, but no response at all. My Order Confirmed by ButterflyVPN: #10000210
I bought ButterflyVPN around October 2018. I used it a couple of months and then it did not work at all. I tried to contact the technical support, but NO REPLY, no contact back from them at all (up to now). Feel deep disappointed from this company.