During previous subscription periods, SaferWeb was a reliable professional addition to my system. Then, it became unstable, sometimes there, sometimes not. Downloaded software, tried other techniques attempting to learn why it was not available. Never learned what was actually happening. So I deleted as much of the software as possible and ran "naked" -- without VPN coverage. I try not to become an expert on new technology. My goal is just to learn enough to enrich my Internet usage and protect myself from as much crime as possible. SaferWeb ceased being a positive, beneficial partner when it failed to tell me what was happening.

Had no problems with Safer Web VPN. The Only problem is the site discontinued service with no warning or explanation. I would have liked an explanation and recommendation for alternative VPN. "Chat" with customer service noted that Safer Web no longer in operation in U.S.

Just curious as to why Safer Web no longer offers their services in the U.S. anymore. I was quite pleased with the service..it just went away with no explanation. I contacted the "chat" customer service. They are refunding unused fees, but offered no information on alternative VPN. I would appreciate knowing what happened.