VeePN Avis 2021 - Pourquoi 5.4 Etoiles?

Extremely rude customer service, not helping at all. My situation changed after my purchase. They refuse to refund money in the time frame, totally against their refund policy. Not recommend at all.

I used the free Veepn for a few weeks via their chrome extension. I decided to upgrade it today to access certain websites in Hong Kong, hence I used the extension and clicked on HG to upgrade my plan to successfully do so. To my surprise, I was not able to connect to any VPNs in Hong Kong, nor Asia in general. The external websites were telling me that I am logged in the US, although I was connected to HK VPNs. After 30 minutes of trying to make it work and waiting in the live chat queue, I asked for help or a refund. As their LANDING PAGE (veepn.com/) clearly states their service is working for any blocked websites from anywhere in the world. I was told that I don't know how to read - "Do you not understand how to read generic sentences" he said. And tried to avoid this issue by ignoring my questions and frustration just by saying "Can I help you with anything else?". Luckily, I only paid for a month. NOT RECOMMENDED.

Using VeePN's Moscow server on the free version while joining Telegram. At the prompt for me to enter my telephone number, I was surprised to see that the app was already displaying a country code and it was not Russia, it was my real country's code. I tried it on another site and the result was the same, they knew where I was. That was the deciding factor in not buying the full version. However, it does let me see online news media from countries where it is not otherwise available here, which is odd.